Privacy Policy

Effective Date: 01/26/2026
Company Name: Novatherix LLC

1. Overview

Novatherix respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the terms outlined in this policy.

2. Information We Collect

We collect information to provide a seamless and secure experience.

Personal Information

When you place an order or interact with our site, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely through third-party providers)

Non-Personal Information

We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on site

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate order updates and support inquiries
  • Improve website performance and user experience
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations

We do not sell your personal information.

4. Payment Processing

All payments are processed through secure third-party providers (such as Stripe, PayPal, or similar platforms).

Novatherix does not store full payment card details on our servers.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience
  • Remember preferences
  • Analyze website traffic

You can disable cookies through your browser settings, though some features of the site may not function properly.

6. Data Sharing

We only share your information when necessary, including:

  • Payment processors
  • Shipping carriers
  • Website and analytics providers

All third parties are required to handle your data securely.

We do not share or sell customer data for marketing purposes.

7. Data Security

We implement industry-standard security measures to protect your information, including:

  • SSL encryption
  • Secure payment gateways
  • Limited internal access to data

However, no method of transmission over the internet is completely secure.

8. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal data
  • Request correction or deletion
  • Opt out of certain communications

To make a request, contact us using the information below.

9. Email Communications

If you opt in, we may send:

  • Order confirmations
  • Shipping updates
  • Occasional product or company updates

You can unsubscribe at any time via the link in our emails.

10. Age Restrictions

Novatherix does not knowingly collect or solicit information from individuals under the age of 21.

If we become aware that data has been collected from a minor, it will be deleted promptly.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated effective date.

Continued use of the website constitutes acceptance of any changes.

13. Contact Information

If you have questions about this Privacy Policy or your data, please contact:

Novatherix Laboratories LLC
support@novatherix.com
76020 WILLIAM BURGESS BLVD UNIT 5-524
YULEE, FL. US 32097

14. Data Integrity Commitment

At Novatherix, we operate with a commitment to discretion, security, and professionalism. Customer data is handled with the same level of care as our products — precise, controlled, and protected.